Group Privacy Policy

Japan Philharmonic Orchestra's Personal Information Protection Policy

Based on the "Act on the Protection of Personal Information," the Japan Philharmonic recognizes the importance of personal information about our customers and will take the following measures.

1. What is personal information?

For the Japan Philharmonic Orchestra, "personal information" refers to all information we receive when ordering tickets or merchandise, applying for membership in the Japan Philharmonic Orchestra Association, Patronage, etc.
(Specifically, all information that can identify you personally, such as your name, address, telephone number, fax number, email address, date of birth, and credit card information)

2. Use of personal information

The personal information you provide will only be used for the following purposes, in addition to delivering the tickets and merchandise you request and sending regular information to members.

• Sending direct mail to customers
• Providing various services
• questionnaire

Furthermore, unless there is a legitimate reason, we will not provide personal information to third parties other than business partners or contractors. Furthermore, when we outsource business within the necessary scope, we will properly manage and supervise the contractors.

3. Management of personal information

We will endeavor to prevent the leakage, falsification, or loss of personal information provided to us, and will take necessary and appropriate risk prevention measures to ensure that the information is used and managed correctly.In addition, even when we outsource work to a necessary extent, we will only use the information to the extent necessary between us and the outsourcee, and will not disclose it to a third party without the customer's consent, except as required by law.

4. Disclosure, correction, deletion, etc. of personal information

If you request the disclosure, correction, change, or deletion of your personal information, we will disclose, correct, change, or delete the registered information after confirming that this is your intention.
However, if there is a risk of harm to the life, health, property, etc. of the individual or a third party, if there is a significant hindrance to the proper performance of the Association's business, or if there is a violation of laws and regulations, we may not be able to comply with all or part of your request.

5. Compliance with laws and regulations

Japan Philharmonic will comply with laws and other regulations related to the protection of customers' personal information, and will continually review the contents of this policy and strive to improve it.

6. Use of Google Analytics

This site uses Google Analytics, provided by Google, for site analysis and improvement. Please note that when you visit this site, information such as the URL address and IP address of the page you accessed may be sent to Google. However, no personal information (such as name, date of birth, telephone number, email address, address, account number, etc.) will be included.

The Japan Philharmonic Orchestra will use this information to analyze site usage and make use of it to create an even better website.

The methods by which Google collects and uses access information are stipulated in the Google Analytics Terms of Service and the Google Privacy Policy.

For inquiries regarding this matter, please contact us at the address below.
Japan Philharmonic Orchestra (Public Interest Incorporated Foundation)
1-6-1 Umeri, Suginami-ku, Tokyo 166-0011
TEL:03-5378-6311/ FAX: 03-5378-6161