FAQ

If you find a performance that interests you, you can register it as a favorite by clicking the ☆ mark. You can see a list of registered performances from the menu or under the performance calendar on the right side on a PC, or from the ☆ at the bottom on a smartphone.

This function uses the browser cache, so please check your cache settings before using it.
If the concert date and time has passed, it will be removed from the list.
The maximum number of concert information that can be registered is 10.

In "About the Japan Philharmonic Orchestra" under "Archives"List of past concerts" You can view information on the Japan Philharmonic Orchestra's regular concerts since its founding and major concerts in recent years.

Also"Program bookletRecent concert programs are available on the website.

Changes or cancellations cannot be made after your application has been submitted.

Please contact the service center. If the seat is reserved, we will accept payment by postal transfer.

Credit cards can be used when purchasing same-day and advance tickets.
Only cash is accepted at the "Telephone Reservation" counter.

If you are near the stage you can feel the breath of the performers, while if you are in the second or third floor seats you can enjoy the overall sound.

Children who have started elementary school can enter the main performances.
For performances that are open to preschoolers, such as "Summer Vacation Concerts," please search for "Preschoolers OK" under "Other Conditions" in the concert information.

• Ys seats: Seats for people under 25 years old. You can choose from any seat except S seats.
• Gs seats: These seats are for people aged 70 and over. You can choose from any seat except S seats.
• Ks seats: These seats are exclusive to Kobaken World and are for people under 25 years old. You can choose from all seat types, including S seats.
  *Ys, Gs, and Ks seats are limited to certain performances and seats.

Q1. Is proof of age required for Ys and Gs seats each time I apply?
A. If you submit it at the time of your first application, it is not necessary from the second time onwards.

Q2. I would like to purchase a Ys seat, but can I still do so even if I am 26 years old by the time of the concert?
A. If you are 25 years old at the time of purchase, you can use the Ys rate. (You can also be 26 years old at the time of the concert.)

Q3. Can I purchase Gs seats even if I am not yet 70 years old at the time of application, as long as I will be 70 years old by the time of the concert?
A. If you are 69 years old at the time of purchase, you cannot purchase a Gs seat even if you are 70 years old at the time of the concert.

Q4. Do I need proof of age for everyone in the Gs and Ys seats?
A. Proof of age is required for all users.

Q5. I purchased a Ys seat (Gs seat, child's ticket, etc.) at a discounted price, but the eligible person can no longer attend. Can I pay the difference and enter?
A. You can enter by paying the difference.
Please contact us by phone for detailed procedures.

The availability of same-day tickets will be decided one business day before the performance (e.g. Friday if the performance is on a Sunday). This will be announced on the Japan Philharmonic's official website, X, LINE, etc.

We do not offer waiting lists for cancellations.

The procedure varies depending on how you purchased your tickets. Please contact us by phone.

For performances hosted by the Japan Philharmonic Orchestra, we will accept your luggage at the "Telephone Reservation" counter, so please let us know.

A subscription ticket is a system that allows you to purchase tickets for a year or six months' worth of regular concerts at a discount. It's like an orchestra subscription.
The Japan Philharmonic Orchestra holds regular concerts every month (except February and August) in two locations: Tokyo and Yokohama.

For further information, please read HEREへ

You can transfer your ticket to the Tokyo or Yokohama subscription concerts in the same month. Please refer to the Subscription Ticket page for details on how to transfer your ticket.

Please contact us as soon as your plans are confirmed. Replacement tickets will be sent approximately 10 days before the performance date. Application deadline: Please contact us as close as possible to the performance date (Friday for Sunday performances).

There is no limit to the number of times you can transfer, but please note that we cannot accept any changes after you have requested a transfer.

The Japan Philharmonic hasRegular membership, Supporters Club, Japan Philharmonic Association, Patronage, Special membership (corporate donations)There is a system in place.
Please see the individual pages for details such as membership fees. The above are eligible for priority sales.

Procedures are required, so please contact the service center after registering for e-ticket♪.

Direct mail is sent to people with a purchase history.
If you are not a member, you will not be able to use the benefits.